01Customer signal
Customer interview
“When a teammate joins, I rebuild their access one setting at a time.”
Continuous product intelligence
Turn every customer conversation into a better product decision.
Lunava connects customer calls and interviews to the product you are building—so your team sees what customers need, what changed, and what to ask next.
02Traceable insight
Permissions setup blocks onboarding
Repeated role configuration delays first value for growing teams.
03Living opportunity
Reusable workspace roles
Evidence strengthened an existing backlog opportunity.
04Ask next
Which roles do you recreate most often?
Tests whether reusable roles address the repeated onboarding delay.
Available now
- Customer calls
- Product interviews
- Manual feedback
- Linear
- GitHub
Coming next
- Support
- CRM
- Surveys
The gap after the call
Your customers are talking. Your backlog is not listening.
Summaries capture what happened. They rarely tell the product team whether a need is recurring, which assumption changed, or why an opportunity deserves attention now.
One continuous learning loop
From first signal to the next question.
Listen
Bring the customer into the room.
Capture the conversations, interviews, and notes your product decisions are already relying on.
Understand
Connect signals to the real product.
Relate every signal to customers, capabilities, hypotheses, and the evidence already in your backlog.
Act
Review what the evidence changes.
Strengthen an opportunity, question an assumption, or prevent a duplicate—with the reasoning visible.
Learn
Carry the open question forward.
Turn what the team still needs to know into a sharper question for the next customer conversation.
Hear every customer
Review the signal without losing the source.
Correct the customer, inspect the original moment, and approve the relationship that Lunava proposes.
01 / 03Signal reviewLive evidence
MC
Maya Chen · Atlas CloudCustomer interview · 2 Aug 2026
Needs review“When a teammate joins, I rebuild their access one setting at a time.”
Suggested connectionWorkspace access → Reusable workspace roles
Similar onboarding friction appears across seven accounts.
Connect evidence to the real product
See each need in product context.
Connect customer evidence to the capabilities, hypotheses, and opportunities your team already understands.
02 / 03Product contextLive evidence
Product map
Workspace administrationAccess & permissions
Team invitations
Audit history
Capability
Access & permissions
What customers experience, what the team believes, and what is planned—kept in one decision context.
12customer signals
7affected accounts
3open questions
HypothesisReusable roles reduce onboarding time
OpportunityReusable workspace roles
Keep the backlog alive
Know what changed—and why it matters now.
New evidence strengthens, questions, or merges opportunities while consequential changes wait for your review.
03 / 03Living backlogLive evidence
Opportunity
Confidence risingReusable workspace roles
Why it changed4 new signals from 3 accounts
New interviews confirm the same permissions setup delay across enterprise onboarding.
54%72% confidence
Decision state
EvidenceStrong
Freshness2 days ago
Open questions3
Discovery copilot
Private betaKnow what to ask next.
Lunava brings unresolved product questions into the next customer call, then suggests a timely follow-up when the conversation creates a meaningful opening.
Workspace roles · 3 assumptions unresolved
“Which permissions do you recreate every time someone joins?”
Why ask this?
It tests whether reusable roles solve the onboarding delay reported by seven accounts.
Trust is a product feature
Every recommendation comes with receipts.
Open the original quote, speaker, source, date, and reasoning behind every insight or backlog proposal. Lunava recommends; your product team decides.
Customer interviewMaya Chen14:322 Aug 2026
Connect, do not replace
Keep the tools your teams already use.
Lunava gathers customer evidence, connects it to product decisions, and sends accepted work to delivery tools. It is the connective intelligence layer—not another migration project.
Bring one real conversation
Build from what customers actually need.
See how Lunava turns one customer conversation into evidence your product team can act on.
Book a product walkthrough